{"id":3571,"date":"2024-02-28T20:10:38","date_gmt":"2024-02-28T20:10:38","guid":{"rendered":"https:\/\/campjour.com\/home\/faq-2024\/"},"modified":"2026-02-03T21:46:22","modified_gmt":"2026-02-03T21:46:22","slug":"faq","status":"publish","type":"page","link":"https:\/\/campjour.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3571\" class=\"elementor elementor-3571 elementor-2945\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-82a83c9 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"82a83c9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b4ae6c\" data-id=\"3b4ae6c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6748b04 elementor-widget elementor-widget-heading\" data-id=\"6748b04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FREQUENTLY ASKED QUESTIONS<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7abd495 elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7abd495\" data-element_type=\"section\" data-e-type=\"section\" id=\"1\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9bcbb98 elementor-hidden-tablet elementor-hidden-mobile\" data-id=\"9bcbb98\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a710f22 elementor-widget elementor-widget-image\" data-id=\"a710f22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"512\" height=\"512\" src=\"https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1.png\" class=\"attachment-large size-large wp-image-868\" alt=\"\" srcset=\"https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1.png 512w, https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1-300x300.png 300w, https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1-150x150.png 150w, https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1-270x270.png 270w, https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1-192x192.png 192w, https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1-180x180.png 180w, https:\/\/campjour.com\/wp-content\/uploads\/2022\/01\/cropped-CJEU-Logo-Favicon-512x512-1-32x32.png 32w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-94d28c0\" data-id=\"94d28c0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38083d9 elementor-widget elementor-widget-accordion\" data-id=\"38083d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5871\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-5871\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What is your refund policy? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5871\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-5871\"><p><span style=\"font-weight: 400;\">All refund requests must be completed in writing by completing the<\/span> refund form<span style=\"font-weight: 400;\">. The form must be received at least 10 days before the start of the session for which you wish to be reimbursed, otherwise, the reimbursement cannot take place. We only reimburse full weeks. A 10% non-refundable administration fee applies to all cancellations.<\/span><\/p>\n<ul>\n<li><strong>Reimbursement form<\/strong> &#8211;  <span style=\"text-decoration: underline;\">  <strong><span style=\"color: #0000ff;\"><a href=\"https:\/\/campjour.com\/wp-content\/uploads\/2025\/12\/demande_remboursement_relache_CAMPEX2026.pdf\" target=\"_blank\" rel=\"noopener\">March break<\/a><\/span><\/strong><\/span><\/li>\n<li>Reimbursement form &#8211; <strong><span style=\"text-decoration: underline; color: #0000ff;\"><strong><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/campjour.com\/wp-content\/uploads\/2026\/02\/refund_request_Carignan_2025.pdf\" target=\"_blank\" rel=\"noopener\">Carignan<\/a><\/strong><\/span><\/strong><\/li>\n<li>Reimbursement form &#8211; <strong><span style=\"color: #0000ff;\"><strong><span style=\"text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/campjour.com\/wp-content\/uploads\/2026\/02\/Refund_request_Verdun_2026.pdf\" target=\"_blank\" rel=\"noopener\">Verdun<\/a><\/span><\/strong><\/span><\/strong><\/li>\n<li>Reimbursement form &#8211; <strong><strong><span style=\"color: #0000ff; text-decoration: underline;\"><a href=\"https:\/\/campjour.com\/wp-content\/uploads\/2026\/02\/Refund_request_NDG_2026.pdf\" target=\"_blank\" rel=\"noopener\"><\/a><a href=\"https:\/\/campjour.com\/wp-content\/uploads\/2026\/02\/demande_remboursement_NDG_2026.pdf\" target=\"_blank\" rel=\"noopener\">C\u00f4tes-des-Neiges\/NDG<\/a><\/span><\/strong><\/strong><\/li>\n<li>Reimbursement form &#8211; <strong><span style=\"color: #0000ff;\"><strong><span style=\"text-decoration: underline;\"><a style=\"color: #0000ff; text-decoration: underline;\" href=\"https:\/\/campjour.com\/wp-content\/uploads\/2026\/02\/Refund_request_Laval_2026.pdf\" target=\"_blank\" rel=\"noopener\">Laval<\/a><\/span><\/strong><\/span><\/strong><\/li>\n<li>Reimbursement form &#8211; <strong><strong><span style=\"text-decoration: underline;\"><span style=\"color: #0000ff; text-decoration: underline;\"><a href=\"https:\/\/campjour.com\/wp-content\/uploads\/2026\/02\/Refund_request_St-hubert_2026.pdf\" target=\"_blank\" rel=\"noopener\">Saint-Hubert<\/a><\/span><\/span><\/strong><\/strong><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5872\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-5872\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How much does a week of camp cost? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5872\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-5872\"><p><span style=\"font-weight: 400;\">Between 270$ and 390$ per week per child. To find out the exact cost of each program, go to <a href=\"https:\/\/campjour.com\/nos-camps-2024\/\">our camps<\/a> page and consult the price list for the camp that interests you.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5873\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-5873\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is daycare service included? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5873\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-5873\"><p>For the camps in Verdun and Carignan, please note that the morning childcare service, from 8:00 AM to 9:00 AM, is included with all registrations. However, to benefit from the afternoon daycare service, from 4:00 p.m. to 6:00 p.m., you must register directly for this service.<\/p>\n<p>For the camps in Laval, C\u00f4te-des-Neiges\/NDG, and Saint-Hubert, the childcare service is included with your registration.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5874\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-5874\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I register my child if we are not residents? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5874\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-5874\"><p>Absolutely! Our day camps are open to everyone. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5875\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-5875\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How can I access my RL-24?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5875\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-5875\"><p>Camp Excursion Urbaine inc. issues a Relev\u00e9 24 for tax purposes for child care expenses of any child registered at summer camp before the end of February. You will be notified by email once the statement is available. To access it, please log in to your Amilia account, as indicated in the notice you will receive. The document will be accessible in the &#8220;Documents&#8221; section of your account.<\/p>\n<p>Please note that the social insurance number (SIN) is necessary according to the requirements of Revenu Qu\u00e9bec for the issuance of the Relev\u00e9 24 concerning childcare expenses. Therefore, if this number is not saved in the Amilia account, no statement will be issued.<\/p>\n<p>To find out more about the refundable provincial tax credit for child care expenses : <a href=\"https:\/\/www.revenuquebec.ca\/fr\/citoyens\/credits-dimpot\/credit-dimpot-pour-frais-de-garde-denfants\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.revenuquebec.ca\/fr\/citoyens\/credits-dimpot\/credit-dimpot-pour-frais-de-garde-denfants\/<\/a><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5876\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-5876\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are your opening hours ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5876\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-5876\"><p>Day camp hours are 8:50 a.m. to 4:00 p.m. Please note that morning daycare, from 8:00 a.m. to 9:00 a.m., is included with all registration. <\/p>\n<p>To benefit from the afternoon daycare service, at the camps in Verdun and Carignan, from 4:00 PM to 6:00 PM, you must register directly for this service through your Amilia account.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5877\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-5877\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Do you have a parents guide?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5877\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-5877\"><div>Yes! (Available in Mars)<\/div>\n<ul>\n<li><span style=\"color: var( --e-global-color-text ); letter-spacing: 0px;\"><strong>Parent&#8217;s guide<\/strong> &#8211; Carignan<\/span><\/li>\n<li><span style=\"color: var( --e-global-color-text ); letter-spacing: 0px;\"><strong>Parent&#8217;s guide<\/strong> &#8211; Verdun<\/span><\/li>\n<li><span style=\"color: var( --e-global-color-text ); letter-spacing: 0px;\"><strong>Parent&#8217;s guide <\/strong>&#8211; C\u00f4tes-des-Neiges\/Ndg<\/span><\/li>\n<li><span style=\"color: var( --e-global-color-text ); letter-spacing: 0px;\"><strong>Parent&#8217;s guide<\/strong> &#8211; Laval<\/span><\/li>\n<li><span style=\"color: var( --e-global-color-text ); letter-spacing: 0px;\"><strong>Parent&#8217;s guide<\/strong>&#8211; Saint-Hubert<\/span><\/li>\n<\/ul>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5878\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-5878\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can my child be paired with a friend?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5878\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-5878\"><p>Yes, however&#8230; Your child can be paired with only one friend at a time at camp. Les deux doivent \u00eatre inscrits, au m\u00eame camp, dans le m\u00eame groupe d&#8217;\u00e2ge, au m\u00eame programme et pour la m\u00eame semaine. To request being paired with a friend, simply enter the friend&#8217;s name in your child&#8217;s registration form on Amilia. It is possible to change the friend&#8217;s name during the summer.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-5879\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-5879\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Does the camp send information before the start of camp?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-5879\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-5879\"><p>Yes. Every Thursday preceding the week during which your child is registered at camp, we send an email containing various information to prepare for the week, such as your child&#8217;s name, their program, the name of their counselor for the coming week and our kit. of information.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-58710\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-58710\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How do I request a maodification to my registration?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-58710\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-58710\"><p>Do you want to modify your registration, therefore change your program, your age group or the date of your stay?<\/p>\n<p>Send us an email at<a href=\"mailto:info@campjour.com\"> info@campjour.com<\/a> with the changes you wish to make to your registration, and we will take care of them. You will receive a confirmation once the changes have been taken into account.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-58711\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-58711\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is the ninja cardio platform suitable for the little ones and vice versa? <\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-58711\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-58711\"><p><span class=\"NormalTextRun SCXW25881109 BCX0\">Yes, the<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">platform<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">is<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">adjustable<\/span> <span class=\"NormalTextRun SCXW25881109 BCX0\">and the<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">obstacles<\/span> <span class=\"NormalTextRun SCXW25881109 BCX0\">are<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">always<\/span> <span class=\"NormalTextRun SCXW25881109 BCX0\">adapted to the ages and<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">abilities<\/span> <span class=\"NormalTextRun SCXW25881109 BCX0\">of the children<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">in<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">each<\/span> <span class=\"NormalTextRun SpellingErrorV2Themed SCXW25881109 BCX0\">group<\/span><span class=\"NormalTextRun SCXW25881109 BCX0\">.<\/span><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-eacc419 elementor-section-full_width elementor-section-content-middle elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"eacc419\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f8eaa0\" data-id=\"2f8eaa0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8a8ae22 elementor-widget elementor-widget-heading\" data-id=\"8a8ae22\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/campjour.com\/en\/contact\/\">For more information<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceb6262 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"ceb6262\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xl\" href=\"https:\/\/campjour.com\/en\/contact\/\" id=\"Contactez-nous-faq\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">CONTACT US<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea0ced elementor-shape-circle elementor-grid-0 e-grid-align-center elementor-widget elementor-widget-social-icons\" data-id=\"2ea0ced\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"social-icons.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-social-icons-wrapper elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-facebook elementor-repeater-item-998622e\" href=\"https:\/\/www.facebook.com\/campjourexcursionurbaine\" target=\"_blank\" id=\"fb-faq\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Facebook<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-facebook\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<span class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t<a class=\"elementor-icon elementor-social-icon elementor-social-icon-instagram elementor-repeater-item-c6bf845\" href=\"https:\/\/www.instagram.com\/campjour\/\" target=\"_blank\" id=\"insta-faq\">\n\t\t\t\t\t\t<span class=\"elementor-screen-only\">Instagram<\/span>\n\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fab fa-instagram\"><\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-3a11023 e-con-full e-flex e-con e-parent\" data-id=\"3a11023\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1cc9e59 elementor-widget__width-inherit elementor-widget elementor-widget-image\" data-id=\"1cc9e59\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/campsquebec.com\/\" target=\"_blank\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/campjour.com\/wp-content\/uploads\/elementor\/thumbs\/ACQ_CC_EN_BLACK_TransparentBackground-qxl7eh5obzagjhf0gpcdzmect0y35djlteafrzug1a.png\" title=\"ACQ_CC_EN_BLACK_TransparentBackground\" alt=\"ACQ_CC_EN_BLACK_TransparentBackground\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS What is your refund policy? All refund requests must be completed in writing by completing the refund form. The form must be received at least 10 days before the start of the session for which you wish to be reimbursed, otherwise, the reimbursement cannot take place. We only reimburse full weeks. A [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3571","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/pages\/3571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/comments?post=3571"}],"version-history":[{"count":34,"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/pages\/3571\/revisions"}],"predecessor-version":[{"id":6214,"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/pages\/3571\/revisions\/6214"}],"wp:attachment":[{"href":"https:\/\/campjour.com\/en\/wp-json\/wp\/v2\/media?parent=3571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}